Privacy Policy

Information We Collect

When you register an account, make a deposit or play our games we collect personal data that you provide directly. This typically includes your full name, date of birth, residential address, email address, telephone number and payment details. We also gather verification documents required to meet our legal and regulatory obligations, such as proof of identity and address.

In addition we automatically collect certain technical information from your device and browsing activity. This may include your IP address, browser type and version, operating system, pages visited, time spent on the site and referral source. We use this data to improve the performance and security of our platform.

How We Use Your Information

We use the personal data we hold for several lawful purposes. These include creating and managing your account, processing deposits and withdrawals, verifying your age and identity, preventing fraud and money laundering, providing customer support, and complying with our licence conditions under the UK Gambling Commission.

Where you have given us specific consent, we may also use your contact details to send you personalised offers, bonuses and updates about new games. You can withdraw this consent at any time through your account settings or by contacting customer support.

Sharing and Disclosure

We do not sell your personal data to third parties. We may share it with carefully selected service providers who assist us in delivering our services. These include payment processors, identity verification agencies, hosting providers and professional advisers. All third parties are bound by strict contractual obligations to keep your information secure and to use it only for the purposes we instruct.

We may also disclose your information where required by law, for example to the UK Gambling Commission, law enforcement agencies or other regulatory bodies when we have a legal duty to do so.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse site usage and deliver relevant content. Some cookies are essential for the site to function, while others help us understand how players use our services so we can make improvements.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the casino.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, misuse or disclosure. These measures include encryption of sensitive information, secure servers, access controls and regular security reviews. While we strive to keep your data safe, no system can guarantee absolute security.

Your Rights

You have several rights in relation to the personal data we hold about you. These include the right to access a copy of your data, to request correction of any inaccuracies, to ask for deletion where we no longer have a lawful reason to retain it, and to object to or restrict certain types of processing. You may also request data portability in certain circumstances.

To exercise any of these rights please contact our customer support team. We will respond to your request within one month, or sooner where possible. We may need to ask for proof of identity before processing your request.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. When we no longer need your information we take steps to delete or anonymise it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page and we encourage you to review it periodically. Continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions or concerns about how we handle your personal data, please contact our customer support team who will be happy to assist.