Terms and Conditions

Key Definitions

• User: Anyone visiting or playing on the platform.
• Casino: PocketWin Casino and its partners.
• Services: All games, bets, and features offered.
• Credits: In-game funds for betting.
• We/Us: The casino and affiliates.
• Real User: Someone playing with actual money.
• Wagering Requirement: How many times bonus funds must be bet before cashing out.

Website Content

All site material—games, graphics, text—is owned by PocketWin Casino and protected by copyright. Players get personal-use rights only; no commercial reproduction without written permission.

Player Responsibilities

Users must follow UK and local laws, be over 25, and avoid restricted countries like the US, France, Australia, Canada, Italy, Spain, and many others (full list on site). Accurate details are mandatory at signup. The casino can reject or close accounts anytime. All bets are voluntary and at the player’s risk. Deposits must be wagered at least once before withdrawal. No bots or automated tools allowed. Players cover any third-party transaction fees and agree to ID checks. Bitcoin deposits need network confirmation.

Accounts & Security

One account per person. Keep passwords secret. Promotional credits require play-through. Expect marketing emails and mail unless opted out.

General Rules

Games run on certified Random Number Generators for fairness. Debts must be paid promptly; disputes use casino logs. E-wallets follow their own terms. Illegal activity means instant termination. Services can change without warning. Tech glitches void affected bets. Dormant accounts (12+ months) may incur fees.

Bonuses & Promotions

Bonuses aren’t cash—withdrawable until wagered (usually 40x). Cashback counts as bonus funds. Certain games are excluded: Flowers Christmas Edition, Tower Quest, Blood Suckers, Robin Hood, Tomb Raider titles, Castle Builder I & II, The Wish Master, and others listed on site. Skip a bonus? Contact support. One free bonus per household. Some offers need a deposit or run for limited times.

Withdrawals

Minimum and maximum limits apply per method. Approval can take up to 72 hours. Remove active bonuses first. Verification docs are required. Incomplete wagering or play on restricted games voids bonuses. Large payouts may be capped monthly. Deposits need one wager. Long inactivity risks balance removal.

Winnings & Prizes

Payout limits and speeds vary by method. ID verification is mandatory. Winners may be used in publicity. Fraud cancels everything. Chargebacks close accounts. Bitcoin payouts follow the same rules.

Refunds

Request within 24 hours if no bets placed. Refunds only if terms were followed. Malfunctions qualify. Fees may apply. Crypto refunds cap at original deposit.

Privacy

Data is used for verification, fraud prevention, and legal compliance. Info may be shared for debt collection or regulatory reports.

Account Misuse

Fraud, collusion, or syndicate play leads to bans and reported authorities. Balances are forfeited. External misconduct affects your account. Crypto chargebacks count as abuse. Withdraw promotional consent anytime.

Refer-a-Friend

Standard terms apply. One referral per IP/email. Friends must deposit and play to activate your bonus. Verification ensures legitimacy.

By playing at PocketWin Casino, you confirm understanding and agreement to these streamlined rules—designed for clarity, fairness, and security.